Industry Leading E-commerce Customer Service Experience
Provide a customer service experience that prioritises instant, consistent and seamless resolution of your customer's most important queries across all channels.
Automate repetitive e-commerce conversations and processes
Post Delivery Issues
Resolving post delivery issues by being proactively informed about the customer and last order leads to a service experience that is fast, empathetic and provides the best possible next actions.
Out of stock
Proactively reach out to your customers to inform them of inventory going out-of-stock and provide alternatives recommended by the vendor/brand.
Predict the issues that a customer might face beforehand and provide service that resolves customer queries in a quick and personalised manner.